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You see having a shared understanding is not really about a specific process or tool or whether everyone can code or design. Having a shared understanding is about getting everyone to walk in the other person’s shoes a little.

Building a Shared Understanding - 52 Weeks of UX

This is something I really believe in.

I’m a copywriter at a design company, but that only tells a small part of the story. The truth is, if I’m working on a website, as the person responsible for the site’s content, I’m the starting point for the design process.

I speak to the client and carry out research to understand who they are and what they do. Then I create information architecture (and usually wireframes) that reflects their organisation and, importantly, what they want to say to their audience.

It’s only when this process is complete do I start to work with a designer and programmer. Content very much comes first.

However, the reason I think the quoted article is so important is because I can only be this starting point if I have an understanding of what comes next.

To spec out web content, I need to know how both a designer and programmer will interpret my work. I need to know what’s possible, which is why I’ve always been willing to ask questions about other people’s jobs. It’s to try and get that shared understanding.

Because as I said elsewhere recently, there’s more to copywriting than simply the words.

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  1. iainbroome posted this